| Donald's Quote of the Month: |
"Life is free research, when you're paying attention. Your
everyday experiences can bring you 100's of ideas about
what to do...and what not to do to delight your customers
and grow your business. Are you picking up on 'stuff' every
day...or have you become numb to the universe around you? "
...Donald Cooper
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Greetings and welcome. I've just returned from working with clients in New York, London and Edinburgh. In each of these great cities we had some time to explore and learn. Much of this month's Management Newsletter comes from those wonderful experiences. Life is free research. It will take about 7 minutes to read. Time well spent. |
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