All posts by: Donald Cooper

About Donald Cooper

Donald Cooper, MBA, CSP, HoF: Donald Cooper speaks and coaches internationally on management, marketing, and profitability.  He can be reached by email at donald@donaldcooper.com in Toronto, Canada.

(Time to read this Blog is about 3 minutes) Before we get to the main topic, here are a few things to get you thinking or smiling: My Biz Quote of the week: “You can’t build a business on lies, half-truths or broken promises to customers, to suppliers, or to your staff.”    …Donald Cooper. […]

(Time to read this Blog is about 3.5 minutes) Before we get to the main topic, here are a few things to get you thinking or smiling: My Biz Quote of the week: “Hire the best lawyer, accountant, technology experts, web designers and business advisors you can find.  Surround yourself with professionals.  Sex is usually […]

(Time to read this Blog is about 3 minutes)   Before we get to the main topic, here are a few things to get you thinking or smiling: My Biz Quote of the week: “Stop complaining that there’s no such thing as customer loyalty anymore. Customers are loyal to what’s best for them…or what they […]

On family vacation this week…so no Blog.  But I’m taking note of all the horrendous service failures we’re experiencing and will have important insights about delivering extraordinary customer experiences next week.  I promise!   Donald Cooper Live brilliantly and be kind to each other!        Donald Cooper    Donald Cooper speaks and coaches internationally on management, […]

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