“Straight Talk” from the Management Guy.

Drawing from his real life experience as a world-class manufacturer, award-winning retailer and business coach, Donald has helped thousands of businesses throughout the world to add more real value to their customers’ livesand more dollars to their bottom line!

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On family vacation this week…so no Blog.  But I’m taking note of all the horrendous service failures we’re experiencing and will have important insights about delivering extraordinary customer experiences next week.  I promise!   Donald Cooper Live brilliantly and be kind to each other!        Donald Cooper    Donald Cooper speaks and coaches internationally on management, […]

   (Time to read this Blog is about 4 minutes)   Before we get to the main topic, here are a few things to get you thinking or smiling: My Biz Quote of the week: “If you don’t listen to your front-line staff, your customers will have to…and it won’t be pretty.”   …Donald Cooper. […]

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