“Straight Talk” from the Management Guy.

Drawing from his real life experience as a world-class manufacturer, award-winning retailer and business coach, Donald has helped thousands of businesses throughout the world to add more real value to their customers’ livesand more dollars to their bottom line!

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06Nov 2018

(Time to read this article is about 90 seconds) Clients around the world keep telling me that running a business today is 10 times tougher than it used to be…and in many ways they’re right.  We all have more demanding customers, more and stronger competition, increased complexity, shrinking margins, and the challenge of attracting and […]

17Oct 2018

(Time to read this Blog section is about 60 seconds) ‘Goodbye’ Sears America. Sears, once America’s largest retailer and largest employer, filed for bankruptcy on Monday, October 15th.  It was inevitable. They’ll try to shed debt, they’ll close more unprofitable stores and terminate thousands of employees…but it won’t save them.   Once innovators, the Sears Roebuck […]

10Oct 2018

(Time to read this article is about 2 minutes) It’s October and now is the time to start the planning, making the decisions and taking the action that will make 2019 your best year ever.  As a teenager I ran the mile and 2 mile competitively.  What I learned was that the day to train […]

03Oct 2018

(Time to read this article is about 1 minute) Last week I met a 30ish young man who builds and installs cabinets and kitchens for IKEA customers who don’t want to do it themselves. Having personally gone crazy trying to assemble several IKEA products, I asked him if he loves his job.  Without hesitation he […]

25Sep 2018

(Time to read this article is about 1 minute) Sales Courses, Sales Managers and books on selling all tell us, “Don’t sell products and services…sell solutions.”  Good advice…but, often, it doesn’t go far enough. We need to go beyond solution selling and coach customers on the ‘unseen possibilities’ available only with our caring and expert […]

25Sep 2018

(Time to read this Blog section is about 60 seconds) What’s your commitment to innovation and market leadership? While Nike and Adidas limit shoe customization to colour and material, New Balance, the high-performance running shoe leader with 25% market share, has made a major investment in technology to create shoes with customized soles with just […]

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