“Straight Talk” from the Management Guy.

Drawing from his real life experience as a world-class manufacturer, award-winning retailer and business coach, Donald has helped thousands of businesses throughout the world to add more real value to their customers’ livesand more dollars to their bottom line!

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22Nov 2016

Item #1:  China is making a come-back.  China is expected to become the world’s largest economy by the year 2030. But what few people realize is that China was the world’s largest economy once before …way back in the year 1820 during the Qing Dynasty.   Item #2:  The importance of small business.   About 40% of […]

22Nov 2016

One of the biggest problems in most businesses today is the failure to deal with non-performance.  They’re wasting good money on non-performers or downright toxic employees…and it’s killing them.  So, here’s a simple approach to dealing with this important problem. Everyone on your team is either part of your value or part of your problem.  […]

22Nov 2016

The real battle in business today is the battle to attract, engage and retain ‘talent’.  So, understanding what employees want most from their boss will be helpful. According to a recent survey by CIPD, a British HR Association, the following 10 ‘boss behaviors’ are most important. They’re listed in order of importance.  Rate your performance […]

23Oct 2016

Managing any business or department sometimes calls for making tough decisions.  Some of the toughest are about what and who to ‘let go of’. So, what and who do you need to ‘let go of’ to make 2017 your best year ever?   The list could include… Products or services that are out-of-date, losing you money, […]

19Oct 2016

How we think about our business and ourselves has a lot to do with how far we go. I was reminded of this recently while speaking at the Annual Conference of a large automotive repair franchise.   To make a decent living in that industry, a ‘garage’ needs to do at least a half million […]

08Oct 2016

Some of your target customers are doing business with your competitors.  Do you know why?  Stop pretending that your competitors don’t exist or don’t matter and find out why they’re getting the business, or making the profit, that you’re not.  Find out what they do well and learn from that.  Find out what they do […]

19Aug 2016

The Hunter Valley is one of Australia’s finest wine regions. Folks travel from far and wide to sample their high quality vintages.  Right in the middle of one of the Hunter Valley’s most beautiful vineyards is Peppers Boutique Hotel.  But wait, here’s what their website says about their special ‘Complete Indulgence Package’… This special package […]

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