(Time to read this blog article is about 40 seconds)

I love simple questions that get useful interaction going with Team members. Below are three such questions.
My suggestion is that you type them out, give them to each Team member, ask them to think about them, come up with answers and get back to you within the next 10 days. Track who does and who does not get back to you, how long it takes and how thoughtful their input is. Not only will this exercise improve everyone’s working conditions and efficiency, it will give you an excellent read on their perceptiveness, courage and engagement.

The 3 questions are:

  1. What is the most boring part of your job? How could we make it less boring, automate it or eliminate it
  2. What is the most inefficient or unproductive part of your job? What causes the inefficiency? How could we make it more efficient? Are there parts of it that actually don’t have to be done at all?
  3. What is the most frustrating part of your job? What makes it frustrating? How can we reduce or eliminate the frustration?

You’ll be amazed at what you discover about your business and your Team through this simple exercise. I love to hear what you come up with. I’m easy to find at donald@donaldcooper.com.

About Donald Cooper

Donald Cooper, MBA, CSP, HoF: Donald speaks and coaches in over 40 industries throughout the world.  He delivers the ‘straight goods’ on how to sell more, manage smarter, grow your bottom line...and have a life!  To chat about ‘possibilities’ for your next business or Industry Association Conference, call me at 416-252-3703 in Toronto, or click here to connect to our ‘Enquiry Page’.  

Leave a Reply

Your email address will not be published. Required fields are marked *

Simple Share ButtonsIt's only fair to share
Simple Share Buttons

Subscribe Today

Great management tips right to your inbox!

Spam free & Secure :)