(Time to read this important Blog article is about 3 minutes) As I write this Blog, thousands of businesses are shutting down for a month or more. Hundreds of thousands of events, schools, vacations, gatherings and regular business hours are being cancelled. But, if we commit to being our ‘best selves’ throughout this mess, relationships […]
(Time to read this article is about 90 seconds) One of the biggest problems in many businesses today is that ‘the boss’ won’t delegate. This ‘boss’ could be the business owner, a department manager or a supervisor. The result is that things don’t get done, problems don’t get solved, opportunities get missed, customers get frustrated […]
(Time to read this article is about 1 minute) Most businesses, including some very large ones, simply do not understand the math of profitability….and it’s killing them. They don’t understand that small improvements in pricing, sales and efficiency will have a huge impact on their bottom line. Sometimes, their accountants don’t even understand this important […]
(Time to read this article is about 90 seconds) Whether you sell to consumers or to other businesses, loyal customers are a treasure and they love being thanked, acknowledged and appreciated for their loyalty. The good news is that today’s technology allows us to track, thank and WOW them in simple, affordable and powerful ways. […]
(Time to read this important Blog article is about 2 minutes) Employee engagement is a hot topic these days…and so it should be. Imagine, the positive impact on your business and your bottom line if you could increase the number of fully engaged employees on your Team and get rid of the non-performers. Employees who […]
(Time to read this article is about 90 seconds) The real battle in business today is the battle for talent. Businesses large and small now realize that not having an engaged and top-performing Team carries a huge bottom-line cost in lost business, inefficiency, missed opportunity, low morale and high frustration! So, employee engagement and commitment […]
(Time to read this Blog article is about 2 minutes) When I was a teenager, girls who were “easy” were popular for all the wrong reasons. But in business, being “easy” is a very good thing. Staples, the office supplies retailer, has created a whole marketing campaign around being “Easy” to do business with. So, […]
(Time to read this Blog article is about 60 seconds) Note: I always write my own blogs, but this week I’m ‘borrowing’ one from a gentleman named Randy Phillips. I have no idea who is, or what he does, but this Blog touched me. Randy makes an excellent point about the importance of being an […]
(Time to read this article is about 2 minutes) A recent Biz Coaching client needed to triple their profitability, but didn’t know where to start. To help clarify their profit growth options and create a Profit Improvement Plan, I created the following 14 profit possibilities, some of which will be helpful in your business or […]
(Time to read this article is about 1 minute) A few years ago, walking through a shopping mall in Calgary, Alberta, I came across a beautiful flower shop. Displayed outside the doorway, in the mall aisle, were mixed bunches of fresh flowers, nicely wrapped and ready to go. A great idea to make that ‘impulse […]
