“Straight Talk” from the Management Guy.

Drawing from his real life experience as a world-class manufacturer, award-winning retailer and business coach, Donald has helped thousands of businesses throughout the world to add more real value to their customers’ livesand more dollars to their bottom line!

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(Time to read this Blog article is about 40 seconds) Employee engagement is a hot topic these days…and it should be.  Here’s more evidence that low employee engagement is a huge business problem.  A recent survey by Emolument.com shows that 74% of US employees are bored.  Interestingly, the highest % of bored employees, at 81%, […]

(Time to read this Blog article is about 60 seconds) One of the hot topics in business today is ‘analytics’, which simply means ‘the systematic analysis of data or statistics to predict customer behaviour, or to make better business decisions’.  Just mentioning ‘analytics’ around the water cooler these days will make you sound smart. I’ve […]

(Time to read this Blog article is about 60 seconds) As a business speaker and coach I spend over 100 nights a year in hotels and resorts around the world.  And, I often speak and coach in the tourism industry.  So, I understand the Hospitality business pretty well. Last month I checked into the Hyatt […]

(Time to read this Blog article is about 1 minute)   When you’re interviewing candidates for any position in your business or department, the truth is that the candidates are also interviewing you…especially the top performers.  They’re good, they know they’re good and they know that they have options. Below are five of the questions […]


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