(Time to read this Blog article is about 40 seconds) Whatever business you’re in, your customers are confused, stressed and running out of time.  Trust me.  They need clarity and they need help to wisely choose and effectively use what you sell.  They need you to be their ‘Caring Coach’.  To do this you need […]

(Time to read this Blog article about 30 seconds) Everything we do communicates whether we’re up-to-date or behind-the-times.  While checking out a client’s website this week, under the “Events’ tab I found listed 3 events from 2014, 2 from 2015…and nothing since.  What this communicates is that nothing exciting has happened in this business for […]

(Time to read this Blog article is about 40 seconds) There’s a general belief that people resist change when, in reality, mostly what we resist is loss.  If you win $9 million in the Lottery, that would definitely change your life.  But you would not say, “Oh no, I’m not comfortable with change.  You give […]

(Time to read this Blog article about 40 seconds) Mr. Trump is promising to bring millions of jobs back to America.  This is a hollow promise because the kinds of jobs he’s referring to are quickly being replaced by robotic machines driven by incredible software.  In the past, manufacturing went to the countries with the […]

(Time to read this Blog article about 40 seconds) General Motors has just sold off its European Division for $2.33 billion.  Why?  Because it has been losing about a billion dollars a year since 1999.  So, the real question is, “What took them so long?”   It was either ego or false hope.  They’ll now sell […]

(Time to read this Blog article about 60 seconds) Research shows that one of the main reasons employees stop trying in any job is they believe that what they do or how well they do isn’t important or doesn’t make a difference.  Here are 5 things you can do to let everyone on your Team […]

(Time to read this blog article about  45 seconds) Many of your customers don’t have the time, the skill or the inclination to install, maintain, keep track of, prepare or otherwise ‘deal with’ what they buy from you.  There’s a huge value-add and revenue-add opportunity here, if you get it right. Lowes, Home Depot and […]

(Time to read this blog article is about 40 seconds) I love simple questions that get useful interaction going with Team members. Below are three such questions. My suggestion is that you type them out, give them to each Team member, ask them to think about them, come up with answers and get back to […]

(Time to read this blog article is about 35 seconds) There are just 2 ways to grow your bottom line…get bigger or get better. Many companies focus on getting bigger when they should, first, focus on getting better. They’re building on a foundation of sand and it often ends badly. ‘Increased size will not make […]

(Time to read this blog article is about 30 seconds) While coaching an American client recently, the boss bragged that their company is ‘lean and mean’. This makes absolutely no sense…and I told him so. Sadly, we have 1,000s of businesses around the world bragging about being ‘lean and mean’. “We’re lean and mean, and […]