(Time to read this Blog article is about 90 seconds) In every business there are: surface problems which are actually just symptoms of much deeper problems, underlying problems…and finally, the real or basic problems that are the root cause of what’s going wrong. There’s a tendency for all of us as managers to focus on […]

(Time to read this Blog article is about 90 seconds) As we approach the end of 2019, now is the time to think about which areas of your business or department need clarity, focus and improvement to make next year your best year ever.  The best way to start this important process is to get […]

(Time to read this Blog article is about 1 minute) Whatever type of business you’re in, how could you benefit from this simple but brilliant insight from one of our clients. This client, a retailer, had problems with staff engagement, staff productivity and staff turnover.  His brilliant solution was to put each of his retail […]

(Time to read this Blog is about 30 seconds) A few weeks ago, while speaking for a large company, the salespeople asked their management what was being done to improve product quality, develop new designs and price products more competitively. The response from management was that the company had only a certain amount of money […]

(Time to read this Blog article is about 2 minutes) Businesses are typically made up of a number of different types of employees from super star top- performers to toxic trouble makers.  They all need to be managed differently because they’re ‘wired’ differently.  Below is a look at four different types of employees.  These insights […]

(Time to read this Blog article is about 90 seconds) Every business talks about ‘marketing’, but most never really define it properly.  There are many debates and myths about what marketing is.  Some folks equate it to advertising, promotion and sales, but it’s much more than that.  Here’s my simple definition of ‘marketing’ that may […]

(Time to read this Blog article is about 90 seconds) A culture of ‘us and them’ is corrosive in any business.  Healthy, friendly and respectful competition between team members and departments can be an energizer and motivator …but ‘us and them’ is a killer.  I see it in many businesses that I work with and […]

(Time to read this Blog article is about 1 minute) I’ve spoken at 1,000s of Management Conferences and Industry Trade Shows over the past 20 years.  What I’ve noticed is that most folks attend these events, at considerable expense, but without a specific List of, or Plan for, what they want or need to accomplish.  […]

(Time to read this Blog article is about 90 seconds) There’s much talk in business today about the importance of initial and on-going training, coaching and employee development…and so there should be.   You can’t grow your business without growing your people. To truly embrace a program of ongoing employee education and development, keep in […]

(Time to read this Blog section is about 60 seconds) And the Scots are supposed to be thrifty people. The Scottish Tourism Board spent 6 months and $160,000 to create a new slogan that would boost tourism.  They came up with, “Welcome to Scotland”.   How pathetic is that?      40,000 fentanyl deaths: The consumption of […]