All posts by: Donald Cooper

About Donald Cooper

Donald Cooper, MBA, CSP, HoF: Donald Cooper speaks and coaches internationally on management, marketing, and profitability.  He can be reached by email at donald@donaldcooper.com in Toronto, Canada.

(Time to read this Blog article is about 60 seconds) ‘Benchmarking & best practices’ is a hot subject in business today. You can pay $1,500 to attend a 2-day workshop on this subject.  I’ll save you the time and the money. “Benchmarking and best practices” means finding out who does it best…and copying them.  That’s it!  […]

(Time to read this Blog article is about 40 seconds) Cloverpop, a company that develops software to monitor the effectiveness of decision making in businesses, studied 588 real business decisions made by 184 teams, in a wide variety of companies. The study ran for over two years.  Here’s what they learned: On average, teams make […]

(Time to read this important Blog article is about 2 minutes) Employee engagement is one of the hottest topics in business today…and so it should be.  Extensive surveys by Gallup Research show that only 30% of U.S. employees are engaged at work, and a staggeringly low 13% worldwide are engaged.  Gallup’s research also shows that 70% of […]

(Time to read this Blog article is about 40 seconds) Job Descriptions are an important part of creating clear expectations for each person on your Team. The problem is that most Job Descriptions are little more than a list of activities that the employee must perform with no thought to the results or outcomes that […]

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