(Time to read this Blog article is about 90 seconds) There’s much talk in business today about the importance of initial and on-going training, coaching and employee development…and so there should be.   You can’t grow your business without growing your people. To truly embrace a program of ongoing employee education and development, keep in […]

(Time to read this Blog section about 60 seconds) ’Congratulations’ you are in the top 1%. According to the World Bank, more than 2.8 billion people on this planet live on less than $2 a day.  In fact, a North American salary of just $32,400 a year puts you in the top 1% of wage […]

(Time to read this Blog article is about 50 seconds) Earlier this year I spoke at a Marketing Conference in Miami for a technology business that had recently been purchased by a huge global conglomerate.  They are growing rapidly, introducing new products, opening new markets and adding lots of new people.  Everything about the business […]

(Time to read this Blog article is about 40 seconds) Back in my “Cooper Canada” days as a manufacturer, we had a lady working in our Accounts Receivable Department who was allowed to write her own paycheck, until we finally caught on. Her husband was an elevator repair mechanic who belonged to a Union that […]

(Time to read this Blog article is about 90 seconds) About half of our readers are business owners and half are managers, supervisors or sales and marketing professionals who might be in a job interview situation some day, as they look to move their career forward. When most folks are preparing for a job interview, […]

(Time to read this Blog article is about 45 seconds) Every industry and every market is over-served and under-differentiated.  Whatever you sell, you have too many competitors and most of you look and sound about the same. Sorry…but it’s true.  Don’t shoot the messenger. Much of my work is in helping clients create, deliver and […]

(Time to read this Blog article is about 1minute) I’ve spoken at 1,000s of Trade Shows and Management Conference over the past 20 years and what I’ve noticed is that most folks attend these events, at considerable expense, without a specific List of what they want or need to accomplish.  They mostly just wander around […]

(Time to read this Blog article is about 30 seconds) Customers are like spouses.  In some parts of the relationship they want us to be predictable, reliable and dependable.  But they also want the unexpected delightful little surprises that make being with us, or doing business with us, a joyful and interesting adventure.  They want […]

(Time to read this Blog article is about 40 seconds) Employee engagement is a hot topic these days…and it should be.  Here’s more evidence that low employee engagement is a huge business problem.  A recent survey by Emolument.com shows that 74% of US employees are bored.  Interestingly, the highest % of bored employees, at 81%, […]

(Time to read this Blog section about 60 seconds) USA health care is big business. The U.S. healthcare sector is now larger than all but four of the world’s national economies.   Are you keeping up with disruptive innovation? Every day, the world and your industry are being changed by new technologies, materials, products and […]